The job
The order or booking reaches your team
The caller asks. Holina reads it back. The moment they hang up, your team has a text and a live board. You will see both on the 30-minute call.
For restaurants, barbershops, salons, clinics & trades
Every call, answered on the first ring.
Bilingual AI phone answering for restaurants and shops in Charlotte, NC.
Holina picks up when you're slammed, captures the order or booking, and sends it to your team as a text plus a live board. English and Spanish. A person anytime you want.
First month free on monthly · No install fee · Month-to-month
Trusted by
Now onboarding Charlotte pilot customers.
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Mike’s Vegan Grill 440 E McCullough Dr, Suite 123
Charlotte, NC 28262During the Friday rush we used to miss 15-20 calls. Holina caught every one — the orders just show up on the board.
Mike Roach, owner -
Birria Way 8821 JW Clay Blvd
Charlotte, NC 28262It answers in Spanish and English without me hiring another person for the phone. Setup took one call.
David M., owner -
D.R. Stylo 5115 N Tryon St
Charlotte, NC 28213Holina interacts directly with our booking site and never double books. Having a digital assistant that speaks Spanish keeps my barbers' chairs full.
Johnathon Baez, owner
Scan to book a demo
Open the camera on your phone and point it here — it takes you to the calendar.
Bookings
They book with you, not through us
When someone wants an appointment or table, Holina texts them your booking link so they book directly with you.
Service
Answers, then a person when it matters
Hours, pricing, and directions go out by text while the caller is still on the line. A complex question, a quote request, an upset customer — those calls go to the number you choose.
Holina
What is Holina?
Holina is bilingual AI phone answering for restaurants, barbershops, salons, clinics, and trades in Charlotte, NC. She answers the line, captures the order or booking, and sends it to your team as a text plus a live board.
- English and Spanish are live. A person anytime you want.
- After they hang up, your team has a text and a live board.
- No number to port. Cancel with 30 days’ notice.
Founder
John Ryan
IBM Full Stack Engineer (2025) and IBM AI Development (2025). He founded EpochCore LLC in August 2025 after completing IBM’s accelerated learning online curricula. He left a six-figure income to spend more time with his son and built Holina, a digital assistant for small businesses in the Charlotte area. EpochCore is an IBM Business Partner and an NVIDIA Inception startup.
Hours: Monday–Sunday, 9:00–18:00 ETGet started
Three steps
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1
Book thirty minutes
We walk a real call on your own business so you hear it before anyone forwards a line.
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2
Point the line
Holina answers on a local number. Keep it, or forward your existing business line. No number to port. If Holina cannot answer, the call goes to the fallback you pick.
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3
Your team sees it
After they hang up, your team has a text and a live board.
The offer
$249
per month, per location line. First month free — card required, not charged for 30 days.
$1,494
Save 50%
per year, per location line. No trial on the yearly plan.
No install fee. Month-to-month. Cancel with 30 days’ notice.
Questions
Before you book
How much does it cost?
$249 per month per location line. The first month is free on the monthly plan — a card is required, not charged for 30 days. The yearly plan is $1,494 — save 50% vs monthly — and has no trial. No install fee. Cancel with 30 days’ notice.
Does it take orders and bookings?
Yes. The caller asks, Holina reads it back, and the moment they hang up your team has a text and a live board. Direct POS write-back is on the roadmap — Square first.
Does it book appointments?
Holina texts the caller your booking link so they book directly with you. It does not book the appointment or table for you.
Does it speak Spanish?
Yes. English and Spanish are live. Mandarin is coming soon.
What if a caller needs a person?
You set the rules. A complex question, a quote request, an upset customer — those calls go to the number you choose.
How do I get started?
Book a 30-minute call. We walk a real call on your own business. Setup is included — no install fee.
Do I have to port my number?
No. Holina answers on a local number. Keep it, or forward your existing business line. There is no number to port.
What are Holina’s hours?
Monday through Sunday, 9:00 to 18:00 Eastern Time.
Book the call
Thirty minutes. We walk a real call on your own business.